Are you a Hebrew speaker and an Online Marketing fan? Are you a communicative person? Problem-solving is easy for you? Join us as a Customer Care for Online Marketing!
Find solutions for business customers issues. Have a positive relationship between them and the company. Use your communication skills to address several questions through multiple communication channels, guaranteeing a great customer experience.
Be part of our success and make the world’s information more accessible and useful!
Whoever you are. Whatever you do. Wherever you are from. Join us and just be yourself.
Responsibilities
- As a Customer Care for Online Marketing, you’ll analyze issues of business customers, partners, clients or internal stakeholder’s and resolve them
- Address issues via chat, email or phone channels, following operating procedures
- Close customer inquiries regarding online marketing products and troubleshoot issues per process specifications
- Assist users in recovering account information and in payment related issues
- Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution.
Requirements
- Excellent communication skills in Hebrew
- Bachelor’s degree (preferred)
- As a Customer Care for Online Marketing, you’ll need a minimum 6 months of relevant customer care experience
- General understanding of online marketing products/services
- Excellent communication skills
- Dynamic and organized.
- European Citizenship or valid work permit for Portugal
We Offer
- International career in a multicultural environment
- Possibility of cooperation with the leaders in various industries
- Intensive training and familiarization phase
- Ample opportunity to grow and evolve within our organization
- Modern and centrally located buildings with canteen facilities and an excellent public transportation connection
- Free healthy meals in the cafeterias, such as soup, bread, salad and fruit
- Free company events and activities
- Accommodation in a room of a company owned apartment
- Initial flight expenses refund
- Free annual flight to the homeland
- Health Insurance since day one in the company
- Free Portuguese language courses, water sports, soft trekking and much more.
Thinking about relocating and wondering about life and cost of living in Portugal? Get an idea here:
Portugal has a rich history, unique culture, hospitality, warm and sunny climate, the best surfing in Europe as well as beautiful scenery, which make it the perfect travel destination. Moreover, Portugal is known for its seafood and wine. The weather in Portugal is amongst the most temperate in Europe with mild winters and warm and dry summers. Finally, the cost of living is considered to be among the lowest in Europe.
What are you waiting for? Apply today and give way to your adventure in Portugal!
Find out more!
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