Danish Speaking Customer Service Agent in Lisbon

We are looking for people who care, new talents who are looking forward to build a successful career in Portugal.

Become part of our customer service team and start an international career. For applicants from all over Europe, we have prepared a transfer package which among other things includes a room in a corporate apartment, the refund of your flight to Lisbon, one free annual flight to your home country and versatile administrative support directly after your arrival in Portugal.

We support world-famous brands such as Asos, Ebay, Expedia, Netflix and many more in the customer service area.

Responsibilities

• Inbound Customer service for bookings, purchases of services or goods
• Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts
• Management of changes, adjustments, complaints and any other customer concerns.

Requirements

• Native level of written and verbal communication skills in Danish and good command of English (B1 Level)
• Willing to start an international experience – work abroad
• Excellent communication and interpersonal skills and team spirit
• Able to handle confidential and/or highly sensitive information
• Experience in customer service (preferred).

We Offer:

• International career in a multicultural environment
• Possibility of cooperation with the leaders in various industries
• Intensive training and familiarization phase
• Ample opportunity to grow and evolve within our organization
• Accommodation in a room of a company owned apartment
• Initial flight expenses refund
• Free annual flight to the homeland
• Health Insurance since day one in the company
• Free Portuguese language courses, water sports, soft trekking and much more.

Thinking about relocating and wondering about life and cost of living in Portugal? Get an idea here:

Portugal has a rich history, unique culture, hospitality, warm and sunny climate, the best surfing in Europe as well as beautiful scenery, which make it the perfect travel destination. Moreover, Portugal is known for its seafood and wine. The weather in Portugal is amongst the most temperate in Europe with mild winters and warm and dry summers. Finally, the cost of living is considered to be among the lowest in Europe.

What are you waiting for? Apply today and give way to your adventure in Portugal!

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