Overview
Working in partnership with our Clients, we are looking to grow our DANISH team of expert Customer Service Representatives. With full training provided, you will support customers who are having challenges and are contacting us via phone, email or chat. Delivering a world class customer experience is a key, and as part of this you will offer eligible customers the best service.
Responsibilities
- Communicate via telephone, mail and/or chat with existing customers in order to solve their inquiries
- Give information about the product or service to existing customers and prospects
- Transfer more difficult inquiries to higher level if necessary
- Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
- Proactively propose improvements and feedback in processes and ways of working to Team Management / Operations Manager
- Maintain received information properly in the system
Requirements
- Fluent in spoken and written DANISH
- With very good command of English
- High school diploma or equivalent
- Excellent communicator
- Superb at building rapport with customers.
- Good at numerical and verbal reasoning skills
- With excellent MS Office skills
We Offer:
- Social package including: additional healthcare insurance after 6 months of employment
- To join a young and dynamic team in multinational environment
- Opportunities for long-term professional career
- Entitlement to company internal training and development according to global standards
- Friendly and accessible office location
- Opportunity for flexible working hours
- Stable employment
What are you waiting for? Apply today and give way to your adventure in Serbia!
Find out more!
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(ID#: 190528)
