Danish Customer Service Agent for Zalando in Crete

Join our Nordic Zalando Customer Care team in one of the most popular destinations in the world!

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Nordic Zalando Customer Care team in one of the most popular destinations in the world – Chania, Crete!

If you are fluent in Danish and possess an unparalleled passion for self-expression through fashion, grab the opportunity and come work with Zalando, Europe’s leading online platform for fashion and lifestyle.

Join a community with an unwavering commitment to sustainability and D&I, dedicated to finding solutions for every aspect of the fashion journey; all of this, while enjoying your stay on a Greek island famous for its rich culture, fabulous landscapes and buzzing nightlife, where you will also get the chance to socialize, build your professional network, improve your communication skills and enrich your CV with notable work experience.

Responsibilities

• Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
• Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!
• Enjoy your time in Crete!

Requirements

• Fluency in Danish
• Very good use of English – both in written and spoken language
• Work experience in the field of retail is welcome
• Familiarity with e-commerce will be considered an asset
• Exceptional communication & soft skills, as well as a problem-solving mentality
• Computer knowledge/tech savviness
• A positive and adventurous attitude
• A sponge that is willing to soak up all the knowledge and experience we offer

We Offer:

• Complete relocation support (flight ticket to Chania, Crete, pick-up & drop – both at no cost to you)
• Free accommodation at fully furnished, spacious apartments throughout the entire employment period
• International career in a multicultural environment
• Possibility of cooperation with the leaders in various industries
• Intensive training and familiarization phase
• Ample opportunity to grow and evolve within our organization
• State-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table and TV
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring a Friend and get up to €2.000 depending on the language
• Free healthy meals in the cafeterias, such as soup, bread, salad and fruit
• Free company events and activities
• Initial flight expenses refund
• Free annual flight to your homeland
• Health Insurance since day one in the company
• Free online Greek language courses

Thinking about relocating and wondering about life and cost of living in Greece? Get an idea here:

Greece has a rich history, unique culture, hospitality, warm and sunny climate, some of the best beaches in Europe as well as beautiful scenery, which make it the perfect travel destination. Moreover, Greece is known for its ancient history, beautiful islands, meats, seafood, salads, olives and wine. Greece has a Mediterranean climate, with mild winters hot and sunny summers. Finally, the cost of living is considered to be among the lowest in Europe.

What are you waiting for? Apply today and give way to your adventure in Greece!

Find out more!

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