Are you driven by a constant need for improvement? Do you speak Danish fluently? Join our customer service team for Miele!
By joining forces with Miele, the leading manufacturer of premium domestic appliances, we are soaring towards one common goal: to ensure we live and work by the motto “Immer Besser”; always better.
As we are growing rapidly, we are looking for a like-minded talent to join our Customer Service team– fluent in Danish – who will become an integral member of a team devoted to delivering exceptional customer experiences on any given occasion.
If you share our passion for continuous improvement and our appreciation for quality-conscious brands, apply now and join us in Greece!
Responsibilities
Communicating through various channels (e-mail, chat & phone) to address product or service issues
Advising customers on the proper use of their electric appliances
Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem
Expediting corrections and/or adjustments; following up to ensure resolution
Assisting with the processing of refunds or exchanges
Arranging the placement of orders
Requirements
High level of fluency in Danish
Good communication skills in English
Customer support/troubleshooting experience will be appreciated
Familiarity with the brand is preferred
Strong verbal and written communication skills utilizing active listening
Experience within the household appliance/commercial equipment industry is a plus
Comfortable with the use of basic technology tools
A positive, can-do attitude that shines through every interaction
We Offer:
Complete relocation support (flight ticket, pick-up & drop – both at no cost to you)
International career in a multicultural environment
Possibility of cooperation with the leaders in various industries
Intensive training and familiarization phase
Ample opportunity to grow and evolve within our organization
State-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table and TV
Competitive monthly salary + 2 extra salaries per year
Referral Program: Bring a Friend and get up to €2.000 depending on the language
Free healthy meals in the cafeterias, such as soup, bread, salad and fruit
Free company events and activities
Initial flight expenses refund
Free annual flight to your homeland
Health Insurance since day one in the company
Free online Greek language courses
Thinking about relocating and wondering about life and cost of living in Greece? Get an idea here:
Greece has a rich history, unique culture, hospitality, warm and sunny climate, some of the best beaches in Europe as well as beautiful scenery, which make it the perfect travel destination. Moreover, Greece is known for its ancient history, beautiful islands, meats, seafood, salads, olives and wine. Greece has a Mediterranean climate, with mild winters hot and sunny summers. Finally, the cost of living is considered to be among the lowest in Europe.
What are you waiting for? Apply today and give way to your adventure in Greece!
Initial flight expenses refund; Free annual flight to the homeland; Health Insurance since day one in the company; Free Greek language courses and much more.
