Are you a fluent Danish speaker? This is your chance to work in our Microsoft Support team!
Microsoft collaborates with our client in Greece, providing excellent opportunities for experienced technology enthusiasts to work with the world’s tech leader!
If you speak Danish fluently and wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms, grab this chance to join the Danish Microsoft Support team, in order to support customers from Denmark.
Responsibilities
Identify customers’ needs and deliver appropriate solutions, including sales
Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner
Assist customers to place an order and related issues
Answer customers’ inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
Turn every customer into a happy customer!
Exchange ideas and solutions with your colleagues!
Enjoy your time in Greece!
Requirements
Excellent communication skills in Danish
Good command of English (B2+)
Sales experience with consumer products and services will be an asset
Technical research skills to troubleshoot customer problems.
Advanced internet research skills
An empathetic soul with the communication skills that match
A positive and adventurous attitude
A sponge that is willing to soak up all the knowledge and experience we offer
We Offer:
International career in a multicultural environment
Possibility of cooperation with the leaders in various industries
Intensive training and familiarization phase
Ample opportunity to grow and evolve within our organization
Modern and centrally located buildings with canteen facilities and an excellent public transportation connection
Competitive monthly salary + 2 extra salaries per year
Referral Program: Bring a Friend and get up to €2.000 depending on the language
Free healthy meals in the cafeterias, such as soup, bread, salad and fruit
Free company events and activities
Initial flight expenses refund
Free annual flight to your homeland
Health Insurance since day one in the company
Free online Greek language courses
Thinking about relocating and wondering about life and cost of living in Greece? Get an idea here:
Greece has a rich history, unique culture, hospitality, warm and sunny climate, some of the best beaches in Europe as well as beautiful scenery, which make it the perfect travel destination. Moreover, Greece is known for its ancient history, beautiful islands, meats, seafood, salads, olives and wine. Greece has a Mediterranean climate, with mild winters hot and sunny summers. Finally, the cost of living is considered to be among the lowest in Europe.
What are you waiting for? Apply today and give way to your adventure in Greece!
Initial flight expenses refund; Free annual flight to the homeland; Health Insurance since day one in the company; Free Greek language courses and much more.